ASG has a Quality Assurance/Quality Control (QA/QC) process in place and documented as a set of guidelines at each design phase. The Project Manager and the support team are required to use their respective QA/QC process checklist on a phase-by-phase basis to ensure that the highest quality of service is provided on each and every project.
The Project Manager will perform coordination reviews throughout each phase of the projects. The Project Manager will also conduct internal design review meetings among team members and with consultants to ensure that the performance is consistent with expectations of the client.
ASG has a QA/QC reviewer for each project who will be responsible for the development and implementation of standard QA/QC procedures. The QA/QC reviewer will be responsible for reviewing the project documents at each milestone.
ASG has specific tools for the Project Manager and QA/QC reviewer to use to assure that the various tasks and performance monitor checklists have been completed and that quality issues are addressed and resolved in a timely manner. An example of a check list is the Due Diligence Report. The Project Manager will complete this report and identify any critical issues related to the project at the start of the project. This report will help to minimize potential problems during the construction document and construction phases.
A major source of design errors and omissions is the point of interface between disciplines. The firm’s QA/QC review system is designed to address these points of interface, enabling the QA/QC reviewer to locate coordination and technical discrepancies between disciplines.
The ASG design review process elevates the design quality of each project by developing documents that contain a minimum of conflicts, inconsistencies, and errors. Quality assurance is our highest priority and part of the culture of the firm and the team.